Online shoppers expect more than ever before. Are you ready?
Everyone is fighting for the attention of online shoppers and with the ease of comparing multiple websites and brands, you need to hit all the right marks.
Shoppers have a short attention span in an era where everyone is vying for their attention. Connecting with your audience through storytelling and a compelling shopping experience takes more than ever before.
Get Your Free ProposalDrive more sales with your story.
The digital marketplace is competitive. You know this. Just having an attractive website is not enough. You need to gain the attention of your audience and inspire them to invest in your brand and products.
People buy products, not numbers on a dashboard. We focus on people and telling a story rooted in emotion to build a connection and drive action.
Your Storefront.
Brick and mortars spend time and money meticulously optimizing their layout and environment to engage a customer and drive buying. The same thing needs to happen with a successful eCommerce store but in a drastically different way.
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The Foundation
Based on your eCommerce store’s needs, we build on the right platform to let your store scale without overspending. Understanding where you are today and where you want to be is vitally important. Our team is experienced to suggest the right tools and services to meet your needs and reach your goals. Payment gateways, shipping carriers, email marketing and CRM solutions can make or break a successful outcome. We guide you the entire way to let you focus on results, not technologies.
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Layout & Environment
A picture and a grid of products are not going to inspire your audience to buy into your brand and products. Top brands such as Nike and Apple aren’t just selling shoes and phones. They’ve created a storytelling brand and tapped into cultures all over the world to drive action. Our team of strategists and designers gain a deep understanding of your business, industry and audience to tell a story that connects them with your brand. This creates not just customers but brand ambassadors.
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Measurement & Adaption
We measure everything to have a clear picture of why your visitors do what they do. We then take analytics from multiple sources to evolve your brand and adapt the strategy. Nothing is static in today’s world. Culture and buying behaviors are changing all the time and so should you. Our team is here to make sure your company adapts.
Find Your Customers with Digital Advertising
Your goal is more business and the happens when traffic comes into contact with your awesome online store and products. Of the many tools in our experienced hands, Google Ads, and social media advertising are a great way to reach your goals. Our deep digital advertising knowledge gets put to work when we partner together to thoroughly understand your business, products, customers, and competitors. We then put together a strategy to build highly effective campaigns and watch and adjust them.
No smoke and mirrors here. You always know which keywords, ads and landing pages we are using and our custom reporting let you easily see what we are doing and the direct results of our efforts.
Whether you currently run campaigns that are frustrating you or it’s all new to you, we build and optimize campaigns that lower the cost per conversion and deliver results that matter to you. It’s not traffic, it’s not up arrows, it’s revenue.
Ready to start seeing some results? Let’s chat
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Social Media
Building strategies that work whether on Facebook, Instagram, Pinterest, Twitter or LinkedIn are about knowing your customer and what they are expecting as they consume content. We carefully craft multiple campaigns and continually optimize the heck out of them to generate traffic, brand loyalty, and conversions.
Tired of trying to create your own posts or relying on an agency that “also does social media”? We live and breathe it and purely for e-commerce businesses like yours.
Let’s set up a social media game plan for your business.
SEO
You have a great set of products and now you just need the traffic and awareness to start selling them. Between doing it yourself and staying up late to learn about SEO or hiring agency after agency promising you unfulfilled results is downright tiring and frustrating. Do either of these sound like you?
By partnering with our team, you can get your time back and have a well-defined plan on how we are going to outrank your competition and reach your goal of increasing revenue. With us, you have a dedicated account manager that is Google certified and lives and breathes SEO. With constant communication and transparent reporting that actually makes sense, you can learn and understand how the strategy is working.
Want to learn more about our SEO process and see if we are a good fit for one another? Contact us today.
Email Marketing
Email marketing campaigns can see 50-100 times the click-through rates than both Facebook and Twitter.
It’s time to properly leverage email automation and marketing to increase sales, retention and brand loyalty.
Email marketing is critical to every e-commerce business whether you have small high quantity selling products or more expensive products that have a longer time to purchase cycle.
With more affordable and high selling product businesses, we utilize email marketing to deliver intelligent product recommendations, upsells and refill email reminders to generate more revenue.
For businesses that have a longer sales cycle, email marketing is best used to provide value and education to the shopper to win them over and quickly separate yourself from your competitors. You know, those competitors who just blast coupon emails all day or nothing at all. The customers that you educate and offer value to up front are going to be your best-referring customers.
We are here to help you take advantage of email automation and list segmentation to recover lost revenue from new and existing customers.
Let’s talk about email marketing.
LuccaAM made the redesign of our website seamless. The team was quick to respond and delivered on time and on budget. Kevin and his team made it very easy for us to voice our ideas and gave us wonderful suggestions and design. We have received many compliments on the new site since its debut.
-Claire Pistek, Quantum Real Estate Advisors
We want to thank you for the magnificent job you did on our website. The team completely captured the brand, and our vision, and brought it to digital life! I have been so impressed with your customer service, attentiveness, and commitment to "make it right." We are so pleased that we partnered with you and the team to create
-Karen and Adam, Jar Bar Northbook
We feel that we are more than just a customer or client for Lucca. We feel that they genuinely care about our business and growth. I highly recommend Lucca to anyone that is looking for more than just a website design company. They are the full package for anyone that needs their website to work for their business.
-Tom Tarasiuk, Discount Water Softeners
The service from LuccaAM is outstanding and has exceeded our expectations from day one.
-Brian, Wallcovering Installers Association
Anticipating needs is a hard skill and the LuccaAM team was able to do that for me. They were understanding and willing to make adjustments as the site was developed. Keeping customers satisfied is obviously a key goal of this group and it shows in their work and in the way the development process is handled.
-Judy, On Target Range & Tactical Center
